Privacy Policy

CAREPETI STORAGE SLRS (hereinafter "the Company") respects user privacy and is committed to protecting personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Italian regulations.

This policy describes how we collect, use, store and protect your personal data.

CAREPETI STORAGE SLRS

Registered office: Via Industriale 123, 20100 Milan, Italy

Email: privacy@carepetistorage.com

Tel: +39 02 1234 5678

3.1. Registration Data: name, surname, email, phone, company name, VAT number.

3.2. Commercial Data: shipping and billing addresses, order history, preferences.

3.3. Navigation Data: IP address, browser type, pages visited, access times.

3.4. Communication Data: email correspondence, support requests, feedback.

4.1. Account management and user authentication.

4.2. Processing orders and commercial transactions.

4.3. Service-related communications (order confirmations, shipments, invoices).

4.4. Marketing and promotional communications (only with explicit consent).

4.5. Service improvement and statistical analysis.

4.6. Mandatory tax and accounting compliance.

4.7. Fraud prevention and security.

5.1. Contract execution (order and service management).

5.2. Explicit consent (marketing and promotional communications).

5.3. Legal obligation (retention of tax documents).

5.4. Legitimate interest (fraud prevention, service improvement).

6.1. Data may be shared with:

- Shipping and logistics service providers

- Payment processors

- IT and hosting service providers

- Legal and accounting advisors (only for mandatory compliance)

6.2. CAREPETI manufacturing for production coordination (only necessary data).

6.3. Competent authorities when required by law.

6.4. We do not sell or transfer personal data to third parties for commercial purposes.

7.1. Data is primarily stored on servers within the European Union.

7.2. Any extra-EU transfers only occur to countries with adequate safeguards (e.g., Privacy Shield, standard contractual clauses).

8.1. Commercial data: 10 years for tax compliance.

8.2. Account data: until account deletion or 3 years of inactivity.

8.3. Marketing data: until consent withdrawal.

8.4. Navigation data: maximum 24 months.

In accordance with GDPR, you have the right to:

9.1. Access: obtain confirmation and copy of your data.

9.2. Rectification: correct inaccurate or incomplete data.

9.3. Erasure: request data deletion ("right to be forgotten").

9.4. Restriction: limit processing in certain circumstances.

9.5. Portability: receive data in structured format.

9.6. Object: object to processing for marketing purposes.

9.7. Withdraw consent: withdraw consent at any time.

9.8. Complaint: file complaint with the Data Protection Authority.

10.1. We use appropriate technical and organizational measures:

- SSL/TLS encryption for transmissions

- Access controls and authentication

- Regular backups

- Firewalls and intrusion detection systems

- Staff training on data protection

10.2. Despite security measures, no system is completely secure.

11.1. We use cookies to improve user experience and analyze traffic.

11.2. For detailed information, see our Cookie Policy.

11.3. You can manage cookie preferences through browser settings.

12.1. Our services are aimed only at business customers (B2B).

12.2. We do not intentionally collect data from minors under 18.

13.1. We reserve the right to modify this policy.

13.2. Substantial changes will be communicated via email.

13.3. Previous versions are available upon request.

To exercise your rights or for privacy questions:

Email: privacy@carepetistorage.com

Tel: +39 02 1234 5678

Address: Via Industriale 123, 20100 Milan, Italy